Mitsubishi Fleet Sales Team Hosts Customer Awards Dinner in Oman

Mitsubishi  Fleet Sales  Team  Hosts  Customer Awards Dinner in Oman

Top performers received appreciation certificates
Discussions held regularly to ensure highest levels of customer satisfaction

The Mitsubishi  Fleet Sales team of the General Automotive Company (GAC), a part of the Zubair Automotive Group  recently hosted  a fleet customer  award dinner in Muscat. Over 120 fleet customers attended the event which was held to recognise clients’  contribution and loyalty towards Mitsubishi brand over the past year.

The gala dinner concluded the latest in a series of regular events hosted by General Automotive Company specifically for its fleet customers to ensure they stay up to date with the latest Mitsubishi developments in sales, service and parts and also interact face to face with the entire Mitsubishi team. Mr Hani M. Al Zubair, Executive Chairman of the Zubair Automotive Group attended the evening event along with Hattori san, Vice President Mitsubishi Motors Middle East and Africa– based out of Dubai and Mark Tomlinson, General Manager, Mitsubishi Oman all of whom personally presented Mitsubishi appreciation certificates to the customers.

“We would like to thank our customers for their loyal commitment and continued patronage towards Mitsubishi and the General Automotive team. We are proud to provide our loyal fleet customers the highest standards of customer satisfaction and the fact that we have so many long -standing clients is a true testament to both the quality of our products and the services offered  by our dedicated, professional team,” said  Mr. Tomlinson.

“Trends and demands in the fleet industry are continuously changing and it is no longer just about selling vehicles or spare parts but providing total solutions to ensure that every specific customer needs are met. We understand the importance of customer feedback and are continuously striving to improve our services to better meet the needs of our clients,” added Tomlinson

“This meeting is more than just a token of appreciation for us. During discussions, most of our fleet customers praised the durability and quality of our products while also appreciating the team’s service support,” added Mr Hemant Bhat, National Parts Manager.

The Mitsubishi parts teams and GAC are acutely aware of their vital role in an industry where time is money, the tangible effects of availability of spare parts and after sales services timely on profits are well known in the fiercely competitive fleet industry. So it is no surprise that senior executives such as Tsuchida san, General Manager Mitsubishi Sales from the Middle East Office also attended the event and concluded their visit by calling on a number of clients personally the following day along with his colleague from Mitsubishi Middle East and in conjunction with the General Automotive Fleet Sales team.

For more information on GAC parts operations and its range of original Mitsubishi spare parts, please visit your nearest showroom or call 24 500 000.